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Healthcare Operations Specialist

1 week ago

San Pablo City, Calabarzon, Philippines LifeLong Medical Care Full time

Patient-Centered Care at LifeLong Medical Care

We pride ourselves on delivering patient-centered care, working collaboratively with our patients to meet their unique needs. As a Triage Team Associate, you will play a vital role in this effort, serving as a liaison between patients, providers, and pharmacies.

Responsibilities and Qualifications

  • Retrieving and updating incoming messages, alerting RNs to urgent messages.
  • Providing administrative support to the Triage team, including scheduling appointments and assisting with medication refills.
  • Analyzing the triage system to identify areas for improvement.
  • Communicating effectively with patients, providers, and pharmacies.

Required Skills

  • Strong organizational and communication skills.
  • Ability to work in a fast-paced environment.
  • Commitment to patient-centered care.