German Speaking Customer Service Representative

1 day ago

Quezon City, National Capital Region, Philippines beBeeBilingual Full time ₱15,000 - ₱25,000
Bilingual Customer Service Representative

Are you looking for a challenging and rewarding role that utilizes your language skills? Do you enjoy working with people and resolving issues in a professional manner?

We are seeking a Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, handling customer inquiries and concerns, and promoting our products and services.

The ideal candidate will have excellent communication and interpersonal skills, both written and verbal. You will be proficient in English and German, with the ability to work in a fast-paced environment and meet deadlines.

In this role, you will:

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Work collaboratively with other teams to resolve customer issues.
  • Meet sales targets and promote our products and services to customers.

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Proficiency in English and German languages.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and experience with CRM software.

We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today

Key Responsibilities
  • Customer Service: Provide exceptional service to clients via phone, email, and chat.
  • Issue Resolution: Handle customer complaints and concerns in a professional and courteous manner.
  • Collaboration: Work collaboratively with other teams to resolve customer issues.
  • Sales: Meet sales targets and promote our products and services to customers.

Requirements

  • Language Skills: Proficient in English and German languages.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Computer Skills: Basic computer skills and experience with CRM software.
  • Work Environment: Ability to work in a fast-paced environment and meet deadlines.

Benefits

  • Competitive Salary Package: We offer a competitive salary package that reflects your skills and experience.
  • Comprehensive Benefits: Our comprehensive benefits package includes medical and life insurance, annual salary increase, and HMO on Day 1 + 1 Free Dependent upon Regularization.
  • Opportunities for Growth: We offer opportunities for career growth and development, so you can advance your career and achieve your goals.

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