Customer Service Representative with Customer Focus

1 day ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About Us

Neksjob is a dynamic and customer-centric organization dedicated to delivering exceptional service to our clients.


Job Overview

We are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing top-notch support to our customers, addressing their inquiries, and resolving issues in a timely and professional manner.


Salary and Benefits

We offer a competitive salary package that reflects your value to our organization. In addition, you will have access to exciting performance bonuses and account-specific allowances, career advancement opportunities, comprehensive healthcare benefits, and the chance to promote within the company.


Key Responsibilities

Your primary responsibilities as a Customer Service Representative will include:

  • Taking or making calls to customers in a professional and courteous manner;
  • Providing accurate and helpful information, services, or troubleshooting assistance;

You will be an ambassador for Neksjob, representing our brand and values in all interactions with customers.


Requirements and Qualifications

To succeed in this role, you will need:

  • A minimum of SHS Grad (New Curriculum) or 2nd Year CUG (Completed 2nd sem of 2nd yr) or equivalent (Old Curriculum);
  • At least 6 months of call center experience;
  • Good to excellent communication skills;
  • Willingness to work on site.

We are looking for individuals who are passionate about delivering exceptional customer experiences and are eager to grow with our organization.


Career Advancement Opportunities

Neksjob offers a supportive and inclusive environment where you can learn, grow, and advance your career. Our commitment to employee development ensures that you will have opportunities to take on new challenges, develop new skills, and achieve your career goals.



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