Customer Service Representative Opportunity

2 days ago


Makati City, National Capital Region, Philippines Stackph Full time

We are Stackph, a leading organization committed to delivering exceptional customer experiences. We are seeking a talented Customer Service Representative to join our team in Makati.

About the Role

This is an exciting opportunity for individuals who are passionate about providing top-notch service to customers. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring that every interaction with our company is positive and memorable.

You will work closely with our team to understand customer needs and preferences, and use this information to deliver personalized solutions that exceed their expectations. Your excellent communication skills, both written and verbal, will enable you to effectively resolve customer complaints and provide support through various channels.

Key Responsibilities
  • Handle customer inquiries and respond to concerns in a timely and professional manner
  • Provide product information and make recommendations to customers based on their needs and preferences
  • Resolves customer complaints and issues through effective communication and problem-solving skills
  • Collaborate with internal teams to identify and implement process improvements that enhance customer experience
What We Offer

We offer a competitive salary package of up to PHP 27,000 per month, as well as a PHP 20,000 sign-on bonus. You will also have access to a comprehensive HMO and incentives program, paid training and career advancement opportunities, promotions, and leave credits.

To be successful in this role, you will need to possess excellent English communication skills and be able to work onsite and on a shifting schedule. While prior BPO experience is not required, it is a plus if you have it. A high school or college diploma is necessary, but relevant certifications or courses can be beneficial.



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