Operations Manager

15 hours ago

Taguig, National Capital Region, Philippines beBeeInsuranceVerification Full time $40,000 - $60,000
Job Overview

We are seeking an experienced Insurance Verification Manager to oversee the insurance verification process, ensuring efficient and accurate verification of patient insurance coverage and authorizations.

Key Responsibilities
  • Supervise and support a team of insurance verification specialists.
  • Provide training, coaching, and mentorship to team members to enhance their skills and performance.
  • Foster a collaborative and positive work environment conducive to achieving team goals.
  • Assist in the development and implementation of standardized procedures for insurance verification.
  • Oversee and participate in the verification of patient insurance coverage, ensuring accuracy and timeliness.
  • Support team members in resolving insurance-related inquiries and discrepancies.
  • Assist in coordinating the authorization process for medical procedures and services requiring pre-authorization.
  • Communicate with insurance companies to obtain authorizations and resolve authorization-related issues.
  • Monitor authorization status and escalate issues as necessary to ensure timely approvals.
  • Collaborate with billing and coding teams to address insurance-related claim rejections and denials.
Additional Responsibilities

May perform any additional responsibilities or special projects as required.

Requirements
  • Internal: No disciplinary actions for the past 12 months; at least 1 year of tenure in current role; knowledge in healthcare operations or revenue cycle components is required.
  • External: at least 2 years of college coursework or experience; 2 years of leadership experience; knowledge in healthcare operations or revenue cycle components is required.
Competencies
  • Professional and effective communications skills.
  • Proactive identification of challenges and solution-oriented approach to problem solving.
  • Service-orientation and aptitude to utilize proper listening skills.
  • Effective analytical skills.
  • Self-directed accountability and reliability.
  • Effective leadership and communication skills.

This is a full-time position that offers a dynamic and supportive work environment. We value diversity and inclusion and welcome applications from qualified candidates who share our commitment to excellence.

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