Assistant Branch Director

1 week ago


Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time

The Assistant Business Manager role at Bank of the Philippine Islands presents an excellent opportunity for a seasoned professional to leverage their expertise in branch management and customer service. Key responsibilities include approving transactions, maintaining branch operations, and ensuring high levels of customer satisfaction.

Responsibilities:
  1. Approve branch transactions within approval limits and secure endorsement/ approval for transactions beyond authority.
  2. Ensure branch operations meet internal policies, procedures, standards, and regulatory requirements.
  3. Manage the overall customer experience to achieve high satisfaction levels.
  4. Lead and supervise staff to foster employee engagement and development.
Requirements:
  • 4-year Bachelor's degree in Business or marketing-related courses.
  • Proven experience in branch banking operations.
  • Detailed understanding of the bank's products and services, including digital platforms.
  • Familiarity with branch banking operations and administrative procedures.


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