Technical Account Manager

2 days ago

Makati City, National Capital Region, Philippines beBeeRenewal Full time $60,000 - $80,000
Customer Renewals Sales Specialist

As a highly motivated and results-driven sales professional, you will be responsible for driving industry-leading renewal rates and maintaining a large volume of renewals with a high call and email volume daily.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.

Your Key Responsibilities:
  • Drive industry-leading renewal rates by collaborating with customers, partners, and internal stakeholders to identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities.
  • Maintain accurate customer records, including licenses, software expiration dates, shipping addresses, and updated contact information.
  • Collaborate with various departments to advocate for the customer and resolve issues, including collections, legal requirements, pilot programs, and escalation to support & engineering.
  • Negotiate and move timelines while closing sales with a high customer experience.
Requirements:
  • 2+ years' experience in a technical sales role
  • Bachelor's Degree from an accredited university or equivalent work experience
  • Ability to network and build trust both internally and externally
  • Ability to navigate and bring clarity to complex situations

SolarWinds offers a competitive compensation package and opportunities for growth and development.

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