Technical Support Specialist for US Electronics
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Neksjob. This individual will be responsible for providing top-notch technical support to users, ensuring that their issues are resolved promptly and efficiently.
About the Role- Investigate and resolve user problems with computer software and hardware in a timely manner.
- Field support calls, chat, and email inquiries from users regarding software programming, connectivity, printing, and similar concerns.
- Collaborate with other staff to research and resolve complex problems.
- Consult with users to determine steps taken to identify and resolve issues.
- Apply knowledge of computer software, hardware, and procedures to solve problems.
- Guide users through diagnostic and troubleshooting processes.
- Maintain knowledge of technology innovations and trends.
To be successful in this role, you should possess:
- Strong problem-solving skills and ability to work independently.
- Excellent communication and interpersonal skills.
- Knowledge of computer software, hardware, and procedures.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Neksjob offers a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Technical Support Specialist
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Pasig, National Capital Region, Philippines Neksjob Philippines Full timeOverviewNeksjob Philippines is a leading provider of electronic devices, and we are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and assistance.About the RoleThis is a full-time position that requires...
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Electronics Technical Support Expert
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Technical Support Expert for Electronic Devices
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Pasig, National Capital Region, Philippines Neksjob Philippines Full timeAs a valued member of Neksjob Philippines, you will play a crucial role in connecting our customers with expert solutions for their electronic devices. Your primary responsibility as a US Electronic Technical Support Representative will be to troubleshoot and resolve technical issues while delivering exceptional customer service.About the Role:To serve as a...
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