Lead Client Advocate

17 hours ago

Paranaque City, Calabarzon, Philippines beBeeCase Full time $60,000 - $80,000
Key Role Details

This role involves serving as the primary point of contact for clients and their law firms. The Case Manager will oversee a pipeline of incoming pre-settlement funding applications, communicate with clients, attorneys, and medical providers to collect case details and documentation, and provide compassionate and efficient guidance to applicants throughout the funding process.

Core Responsibilities
  • Manage and analyze legal documents such as police reports, medical records, and settlement documents.
  • Ensure the completeness and accuracy of law firm submissions by maintaining CRM accuracy with timely updates on case statuses and monitoring progress of applications effectively.
Must-Have Qualifications
  • 2+ years in sales, legal funding, personal injury, claims processing, or client-facing roles with experience handling sensitive legal documentation.
  • Familiarity with personal injury case types (e.g., auto accidents, premises liability) and proficiency in Google Workspace.
  • Strong communication skills and a client-first attitude with ability to multitask in a fast-paced, high-volume environment.
Desirable Skills
  • Experience in US legal or insurance sectors and knowledge of CRM and legal tracking tools.
  • Spanish-speaking skills (optional but welcome).
Work Arrangements

This is a full-time position with a 40 hour workweek, Monday through Friday, and can be performed remotely. We observe flexible holidays with consideration for regional celebrations.

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