Support Services Associate

2 weeks ago

Manila, National Capital Region, Philippines beBeeAdministrative Full time ₱2,624 - ₱6,224
Our organization seeks a diligent and skilled Support Services Associate. This role entails handling various responsibilities, including customer service, managing client interactions via CRM systems, and coordinating lead follow-up activities. The ideal candidate will possess strong organizational and communication skills, with the ability to analyze and present information clearly.
Key Responsibilities
  • Provide exceptional customer service by responding promptly to inquiries and addressing client concerns in a professional manner.
  • Utilize CRM tools to manage leads, track statuses, and send timely follow-up communications to clients.
  • Develop and disseminate email campaigns to engage clients and nurture leads through the pipeline.
  • Coordinate lead activities, ensuring seamless progress and minimal disruptions.
  • Conduct thorough research on industry-related topics to provide valuable insights to clients and support business operations.

Qualifications
  • Prior experience in customer-facing roles, sales coordination, or CRM management is highly desirable.
  • A solid understanding of CRM software, particularly HubSpot, is preferred.
  • Excellent verbal and written communication skills are essential for success in this position.
  • Strong organizational and multitasking abilities are necessary to prioritize tasks and meet deadlines.
  • The capacity to analyze data, identify trends, and present findings effectively is crucial.

  • Support Operations Associate

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeTechnical Full time ₱3,000 - ₱5,000

    Job Title: Support Operations AssociateDescriptionWe seek a Support Operations Associate to provide exceptional customer service and technical assistance worldwide.The ideal candidate will be detail-oriented, tech-savvy, and have excellent written and verbal communication skills.Responsibilities

  • MANILA Offshore Non-voice Support

    21 hours ago

    Manila, National Capital Region, Philippines Support Services Group Full time ₱900,000 - ₱1,200,000 per year

    Work arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...

  • Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    OverviewMakati Shangri-La, Manila is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi...

  • Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    Service Associate - Finance (Accounts Payable)Join to apply for the Service Associate - Finance (Accounts Payable) role at Shangri-La GroupMakati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time $6,000 - $7,000

    We are currently seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service via email and ensuring that orders are processed accurately and efficiently.The ideal candidate will possess strong attention to detail and organizational skills, with...

  • Service Associate

    21 hours ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time ₱300,000 - ₱450,000 per year

    Makati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and...

  • Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    OverviewJoin to apply for the Service Associate - Customer Sales / Guest Service Center role at Shangri-La Group.Makati Shangri-La, Manila is a deluxe hotel located at the center of Manila's financial and commercial district, minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class...

  • Service Associate

    5 days ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time ₱800,000 - ₱1,200,000 per year

    SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC.A shared services company that services the Shangri-La Philippine Properties:Makati Shangri-La, ManilaShangri-La at the Fort, ManilaEdsa Shangri-La, ManilaShangri-La's Boracay Resort & SpaShangri-La's Mactan Resort & SpaWe are hiring for a Service Associate - Procurement.As a Service Associate - Procurement, we...

  • Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    OverviewService Associate - F&B (Shang Palace) at Shangri-La Group, based at Makati Shangri-La, Manila. Makati Shangri-La is a deluxe hotel located in Manila's central business district, offering spacious guestrooms, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi...

  • Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    OverviewWe are hiring for a Service Associate - Health Club role at Shangri-La Group. Location: Makati Shangri-La, Manila. Makati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club,...