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Customer Service Representative

1 month ago

Baguio City, Cordillera, Philippines Neks Job Philippines Full time

Neks Job Philippines is seeking a highly skilled Customer Service Representative to join our team.

Job Summary:

We are looking for an exceptional individual who can provide top-notch customer service and support to our clients. If you have excellent communication skills, are tech-savvy, and enjoy working in a fast-paced environment, we encourage you to apply.

About the Role:

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing assistance with purchases. You will work closely with our clients to understand their needs and provide solutions that meet their expectations.

Responsibilities:

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Work with cross-functional teams to resolve complex customer issues
  • Maintain accurate records of customer interactions

Requirements:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications
  • Good problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

In addition to a competitive salary (P35,000 - P50,000 per month), we offer:

  • A comprehensive benefits package, including health insurance and retirement plan
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a talented team of professionals

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to us.