
Global Operations Director
1 day ago
The Senior Global Project Manager is responsible for leading and delivering complex, multi-country projects that drive business transformation and operational excellence across global functions.
This role involves managing cross-cultural teams, overseeing end-to-end project lifecycles, and ensuring alignment with strategic objectives.
Key Responsibilities- Project Leadership & Execution
- Manage large-scale, cross-border projects, ensuring delivery within scope, schedule, budget, and quality standards.
- Develop and manage comprehensive project plans, resource allocations, and budgets.
- Ensure execution excellence by adhering to project management frameworks, tools, and methodologies (Agile, Waterfall, Hybrid).
- Stakeholder Management
- Act as the primary point of contact for global stakeholders, including executives, regional leaders, and external partners.
- Facilitate regular governance meetings and provide transparent project reporting.
- Manage change requests, scope adjustments, and ensure alignment with evolving business priorities.
- Risk & Issue Management
- Proactively identify risks, issues, and dependencies, and implement mitigation and contingency plans.
- Ensure compliance with global regulatory requirements, organizational standards, and industry best practices.
- Team & Collaboration
- Lead and mentor cross-functional, multicultural project teams across geographies.
- Foster a culture of accountability, collaboration, and innovation within project teams.
- Provide coaching and guidance to junior project managers or coordinators.
- Continuous Improvement
- Identify opportunities to enhance project management processes, tools, and governance models.
- Contribute to building global PMO best practices and knowledge sharing across the organization.
Education & Experience- Bachelor's degree in Business, Management, IT, Engineering, or related field (Master's degree preferred).
- 10+ years of progressive project management experience, including at least 5 years in a global or regional leadership capacity.
- Proven track record in delivering large-scale, complex, and multi-country projects.
- Experience in industries such as Finance, BPO, IT, Healthcare, etc. is a plus.
- Strong leadership and team management across diverse cultural environments.
- Excellent stakeholder management and communication skills (executive-level reporting).
- Advanced proficiency in project management tools (MS Project, Smartsheet, Jira, Asana, etc.).
- Strong analytical, problem-solving, and decision-making skills.
- Ability to balance strategic vision with operational execution.
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