
Product Support Specialist
2 days ago
We are seeking a skilled individual to join our team as a Product Support Specialist. This role plays a critical part in managing the initial triage of product-related tickets escalated from our frontline helpdesk.
- Review and categorize incoming tickets, ensuring proper prioritization.
- Conduct investigations using internal tools, system logs, and documentation to determine next steps.
- Provide preliminary analysis and clarification to minimize unnecessary escalations.
- Collaborate with product teams, QA, and developers to facilitate timely issue resolution.
- Maintain clear ticket notes to support downstream teams.
The ideal candidate will have strong analytical skills, proficient English language skills, experience with ticketing systems, and excellent communication and collaboration abilities.
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Product Support Specialist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱400,000 - ₱600,000Product Support Specialist Job DescriptionWe are seeking an experienced customer service professional to join our team as a product support specialist.Key ResponsibilitiesProvide exceptional customer service by addressing inquiries and resolving issues.Assist customers with technical problems, offering solutions and guidance.Collaborate with other teams...
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Product Support Specialist I
2 weeks ago
Iloilo City, Western Visayas, Philippines RELX Full timeOverviewLexisNexis ThreatMetrix is an enterprise solution for digital identity intelligence and digital authentication that is trusted by over 5,000 leading global brands to inform daily transaction decisions. By combining digital identity insights built from billions of transactions with leading analytic technology and embedded machine learning, our fraud...
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Product Support Specialist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeAdvocate Full time $40,000 - $80,000Technical Support RoleWe are seeking a highly skilled technical support professional to join our team.This role involves providing hands-on technical troubleshooting, feature explanations, and best practice guidance for our product.The Technical Support Advocate will support customers, partners, and colleagues in a fast-paced environment, maintaining...
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Iloilo City, Western Visayas, Philippines beBeeApparel Full time ₱600,000 - ₱800,000Job Title: Apparel Production and Procurement SpecialistAn experienced Apparel Production and Procurement Specialist is sought to manage clothing and leather goods procurement. This individual will oversee the entire supply chain process, from raw materials to finished products.Main Responsibilities:Negotiate with suppliers to secure optimal pricing and...
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Product Support Analyst
2 weeks ago
Iloilo City, Western Visayas, Philippines GECO Asia Pte Ltd Full timeProduct Support AnalystWe are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk. You will serve as the first line of technical escalation,...
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Product Mapping Specialist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeEcommerce Full time $6,500 - $7,800Job OpportunityWe are seeking a detail-oriented product specialist to join our team in a remote work arrangement.This role involves accurately mapping products to eBay's catalog and assigning them to the correct categories to enhance visibility, search relevance, and sales performance.The ideal candidate will have experience with eBay listing tools and a...
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Remote Production Coordinator
19 hours ago
Iloilo City, Western Visayas, Philippines Design Pickle Full timeOverviewRemote Production Coordinator at Design Pickle. This role focuses on coordinating a team of creatives, optimizing client production schedules, and ensuring all work is completed on time and to the client\'s satisfaction.Reports to: Production Specialist. On a daily basis, works closely with Creatives, Quality Specialists, Team Coordinators, and other...
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Technical Support Specialist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeSupport Full time ₱7,200 - ₱8,400Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. This role requires expertise in technical support, customer interactions, product demonstrations, and CRM systems.Key Responsibilities:Handle inbound and outbound calls to assist customers with technical issues and product inquiries.Conduct live product...
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Product Strategist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeProductSpecialist Full time $900Product Development Specialist RoleWe are seeking a detail-oriented Product Development Specialist to join our team. The ideal candidate will have expertise in product and packaging development processes, with a strong ability to manage timelines and deliverables across multiple projects.The role is responsible for leading product and packaging development...
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Product Development Specialist
1 day ago
Iloilo City, Western Visayas, Philippines beBeeDevelopment Full time $60,000 - $85,000Job OverviewWe are seeking a highly organized and skilled Product Development Specialist to lead our product development process from concept to commercialization.This role requires a strong attention to detail, excellent communication skills, and experience in project management. The ideal candidate will have a good understanding of Western consumer markets...