
Business Technology Strategy Lead
18 hours ago
Job Overview:
We are seeking a skilled professional to lead and support strategic technology initiatives across a global, remote-first team.
This role will drive IT process improvement initiatives that align with our vision of delivering world-class customer solutions.
- Develop and maintain performance reports to support continuous improvement and operational excellence.
- Implement and monitor improvements using robust control planning and compliance measures.
- Communicate project performance and updates across all organizational levels.
- Create and deliver stakeholder presentations with supporting documentation and tools.
- Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
- Support departmental improvements in tools, templates, and processes.
Requirements and Qualifications:
To succeed in this role, you will need:
- A Bachelor's degree or equivalent experience.
- Certification as a Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.
- Experience working in remote, global teams with a flexible and collaborative mindset.
- A strong background in IT process improvement and project management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
- Experience with Agile methodologies.
About the Opportunity:
We offer a dynamic work environment where you can grow your skills and contribute to our mission of making customers happy. We value diversity, equity, and inclusion and are committed to building a workforce that reflects the communities we serve.
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