
Principal Business Intelligence Specialist
2 days ago
This role involves leveraging data analysis and statistical skills to uncover insights from rater-generated data, guiding operational decisions, shaping client recommendations, and driving innovation at the intersection of AI, linguistics, and human judgment.
Key Responsibilities:- Develop, implement, and maintain program and rater performance metrics (e.g., quality, bias, consistency, efficiency).
- Design and analyze experiments and statistical tests to uncover drivers of performance and label patterns.
- Build dashboards, reports, and automated monitoring systems in Looker Studio or similar BI tools.
- Identify and highlight potential biases or preferences in labeling data (e.g., topic-specific or cultural/linguistic bias).
- Collaborate with linguists, raters, and program managers to translate findings into operational and client-facing insights.
- Conduct applied analytics using Python, SQL, and statistical modeling, with opportunities to apply predictive modeling, NLP, and bias detection algorithms.
- Manage and explore datasets ranging from structured spreadsheets/CSVs to larger-scale rater outputs.
- Partner with client teams by supporting linguists and PMs in meetings where technical depth and context are required.
- Strong proficiency in Python, SQL, and R.
- Applied expertise in statistical modeling and experimental design (e.g., sampling, confidence intervals, agreement metrics).
- Experience working with moderate-to-large datasets, with ability to scale analyses as data volume grows.
- Familiarity with BI/visualization tools such as Tableau or PowerBI.
- Experience in Google Cloud Platform (GCP) or other cloud data environments preferred.
- Excellent ability to communicate insights clearly through reports, dashboards, and presentations to both technical and non-technical stakeholders.
- Strong collaboration skills, with experience working in cross-functional teams (linguists, operations, engineering, client teams).
- Competitive salary, benefits package.
- Opportunity to work at the intersection of AI, linguistics, and human judgment, driving impact in a rapidly evolving industry.
- Remote position.
- Exposure to cutting-edge AI projects with a global client.
- Growth opportunities as the program scales.
- Annual merit increase based on performance.
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