Operations Manager

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full time
Job Description

We are seeking a highly skilled Branch Operations Officer to join our team at Bank of Commerce (Philippines).

This is a full-time position that requires strong leadership and operational management skills.

  • Ensure all operations personnel are aware of policies and procedures, and provide guidance on new functionalities and products.
  • Responsible for resolving operational queries and customer complaints, and escalating issues as necessary.
  • Maintain proper cash management and monitoring of the branch CIV, ensuring adequate cash to meet client requirements.
  • Ensure branch security protocols are followed, including key management and alarm systems.
  • Plan and implement job rotation and cross-posting of branch personnel in compliance with existing policies.

The ideal candidate will have a degree from any 4-year course and almost 5 years of experience in branch operations and people management.



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