Front Desk Customer Service Professional

1 day ago


Taguig, National Capital Region, Philippines beBeeCustomerService Full time $45,000 - $60,000
Job Overview

We are seeking a skilled Front Desk Professional to serve as the primary point of contact for clients, providing exceptional customer service and support via phone.

Key Responsibilities:
  • Answer incoming calls promptly and professionally
  • Route calls to the appropriate department or team member
  • Provide information about our services and processes as needed
  • Maintain accurate call logs and messages
  • Follow established protocols and update internal directories accordingly
  • Collaborate with internal teams to understand current priorities and workflows
Requirements:
  • Prior experience in a receptionist, call center, or customer service role (at least three years)
  • Excellent verbal communication and listening skills
  • Strong interpersonal skills with a professional phone manner
  • Tech-savviness with VoIP systems, call management software, and basic CRM tools
Benefits:

We offer a fast-paced and dynamic work environment that values professionalism, positivity, and people-first support. Our team respects your time, values your contributions, and encourages growth.



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