Senior Account Manager Role

18 hours ago


Taguig, National Capital Region, Philippines beBeeAccount Full time $80,000 - $120,000
Job Description:

As a senior-level account manager, you will be responsible for cultivating and maintaining strategic relationships with key clients.

  • Serve as the primary point of contact for assigned clients, fostering open lines of communication and ensuring delivery excellence.
  • Lead cross-functional teams to resolve internal and external escalations in a timely and effective manner.
  • Identify and pursue growth opportunities within the account, including upselling, cross-selling, and expanding our footprint.
  • Conduct regular business reviews and maintain strong relationships with senior client stakeholders.
  • Develop a deep understanding of each client's industry and strategy to position us as a long-term partner.
  • Track performance metrics and ensure SLAs and KPIs are met or exceeded.
Required Skills and Qualifications:
  • Minimum 8-10 years of experience in client relationship management, account management, or delivery leadership in IT services, consulting, or a related field.
  • Proven success in managing large-scale accounts, particularly in a farming capacity.
  • Strong background in escalation management, both internal and client-facing.
  • Excellent interpersonal, stakeholder management, and communication skills.
  • Strategic mindset with the ability to uncover opportunities and influence client decisions.
Benefits:
  • Leadership role with visibility across senior stakeholders.
  • Competitive compensation and benefits package.
  • Collaborative and growth-focused work environment.


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