
Senior Business Operations Expert
2 weeks ago
This is a Full-Time Business Analyst Position at a leading technology company.
You will play a crucial part in analyzing business requirements, defining solutions, and supporting the delivery of successful IT projects that enable our client to achieve its strategic goals.
- Gather, analyze, and document business requirements from key stakeholders.
- Translate business needs into clear, actionable functional specifications.
- Collaborate with cross-functional teams including IT, development, and operations to deliver quality solutions.
- Identify process inefficiencies and propose improvements for greater operational effectiveness.
- Facilitate stakeholder meetings and workshops to align on project goals.
- Create and maintain comprehensive project documentation such as user stories, process flows, and test plans.
- Support user acceptance testing (UAT) and ensure smooth project implementation.
- At least 3 years of experience as a Business Analyst, preferably in the Information and Communication Technology industry.
- Strong analytical thinking and problem-solving skills.
- Excellent communication and interpersonal abilities, with the capacity to engage both technical and non-technical stakeholders.
- Experience with business process mapping, requirements gathering, and documentation.
- Familiarity with Agile methodologies and project management tools.
- Hands-on experience using data visualization tools such as Looker Studio or Power BI.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance coverage.
- Opportunities for career development and skills training.
- Flexible work arrangements and work-from-home options.
We are passionate about driving digital transformation and enabling our clients to thrive in the digital. With a strong focus on customer success, we constantly strive to deliver cutting-edge solutions that address our clients' evolving business needs.
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