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Process Excellence Specialist

1 week ago

Taguig, National Capital Region, Philippines Canon New Zealand Full time

About Canon Business Services Centre

We are a leading provider of business process optimization and IT services, helping organizations like yours achieve greater growth and success.

With over 20 years of experience, we have developed a deep understanding of the challenges faced by businesses in today's fast-paced environment. Our team of experts works collaboratively with customers to deliver bespoke solutions that meet their unique needs.

We pride ourselves on our dedication to customer focus and agile approach, which enables us to overcome challenges and free up resources for what really matters – driving business results.

About the Role

The Business Process Analyst will play a key role in implementing organizational development solutions, determining project or program requirements, and communicating them clearly to stakeholders.

This involves analyzing and evaluating business performance, providing critical information to senior management, and identifying opportunities for improving business processes.

Key Responsibilities
  • Analyze business performance and provide insights to inform strategic decisions
  • Identify areas for process improvement and propose best practice solutions
  • Develop and implement process models to optimize workflow and simplify complex processes
  • Conduct cost analysis to improve cost-effectivity and create new entity strategies for organizational development
Qualifications
  • Bachelor's degree in Industrial Engineering, Business, Finance, or related field
  • Six Sigma Certification is an asset but not required
  • At least 2 years' experience in transition and project management, specifically in BPO companies

Join our team and be part of a diverse and inclusive workforce that values your contributions and supports your career growth.