Customer Experience Agent
2 weeks ago
Job Responsibilities:
Deliver exceptional customer service by responding promptly to inquiries and concerns via various communication channels.
Effectively resolve customer issues and complaints, ensuring a positive experience.
Manage high volumes of inbound and outbound interactions, maintaining accurate records of customer transactions.
Qualifications:
College Graduate
2 years of work experience, preferably in a BPO or non-BPO setting
Details:
Pioneer Account: Properties and Casualties Insurance
Shifting schedule
Virtual hiring process: Initial Interview, Final Interview, Assessment, Onboarding
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