Customer Experience Agent

2 weeks ago


Manila, National Capital Region, Philippines Trinity Workforce Solution Full time

Job Responsibilities:

    Deliver exceptional customer service by responding promptly to inquiries and concerns via various communication channels.

    Effectively resolve customer issues and complaints, ensuring a positive experience.

    Manage high volumes of inbound and outbound interactions, maintaining accurate records of customer transactions.

Qualifications:

    College Graduate

    2 years of work experience, preferably in a BPO or non-BPO setting

Details:

    Pioneer Account: Properties and Casualties Insurance

    Shifting schedule

    Virtual hiring process: Initial Interview, Final Interview, Assessment, Onboarding



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