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Customer Experience Associate

1 month ago

Manila, National Capital Region, Philippines ProbeGroup Philippines, Inc. Full time

Empowering clients to enhance brand engagement and elevate customer experiences through dedicated contact centers.

We seek individuals with a 'can do' attitude and a 'want to do' mindset.

Customer Experience Associate role requires:

  • Proficiency in English communication (oral and written)
  • Availability to work in Eastwood City, Libis, Quezon City
  • Flexibility to work a shifting schedule
  • Eagerness to gain experience in the BPO industry or relevant experience

Responsibilities include:

  • Delivering exceptional service to customers with accuracy, efficiency, and respect
  • Collaborating effectively within a team and nurturing positive relationships with internal and external stakeholders

Benefits include:

  • HMO coverage starting from day one
  • Group life insurance
  • Leave encashment

Day shift schedule with opportunities to embrace a culture that values 'different' and 'doing it better'.