Operations and Growth Specialist

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCareer Full time $50,000 - $70,000

Job Position: Business and Operations Associate

About the Role

As a key member of our team, we seek an experienced Operations Associate to help drive business growth and operational efficiency. This role is ideal for someone who excels at organization, possesses attention to detail, and enjoys streamlining processes.

Key Responsibilities
  • Candidate and New Hire Communications
    • Manage communications with candidates in the hiring pipeline, including answering questions, sending batch updates, and ensuring timely responses throughout the process.
  • Offer Management & Onboarding
    • Oversee the onboarding process for new hires: send offer letters and track signatures, coordinate start dates, provision accounts, schedule onboarding events, and ensure all onboarding to-dos are completed.
  • Point of Contact for New Hires
    • Serve as the main contact for new guides during the hiring and onboarding process, fielding questions and ensuring a smooth experience.
  • Process Improvement & Systems
    • Support the development and maintenance of systems and processes that streamline hiring and onboarding (e.g., applicant tracking, workflow improvements).
  • Team Monitoring & Support
    • Assist in tracking and analyzing guide team performance, flagging issues and helping management address challenges.
  • Operational Flexibility
    • Take on additional operational and administrative responsibilities as needed, with the potential to expand into broader or more strategic responsibilities as the company grows.
    Requirements
    • Prior experience working in a startup or similarly fast-paced environment.
    • Exceptional English communication skills (written and verbal).
    • Strong organizational skills and attention to detail.
    • A self-starter mindset with the initiative to identify issues, take ownership, and follow through to resolution.
    • Comfortable with adaptability and flexibility.
    • Tech-savvy and able to quickly learn tools like Google Suite, Slack, Notion, or similar platforms for communication and account provisioning.
    • Problem-solving ability and a proactive approach to improving processes, streamlining workflows, and ensuring smooth operations.
    • Strong interpersonal skills and emotional intelligence, with empathy and patience to support new hires and build rapport across the team.
    • A growth mindset – eager to learn, open to feedback, and motivated to expand into broader responsibilities as the company grows.
    • Passion for making a positive impact on people's lives, especially through improving access to care and support.
    What We Offer
    • Remote Work: Fully remote work arrangement
    • Work Schedule: Monday to Friday, 9:00AM - 5:00PM EST
    • Generous PTO: Ample paid time off to rest and recharge
    • Health Coverage: HMO coverage after 3 months
    • Direct Mentorship: Grow through guidance from international industry experts
    • Learning & Development: Ongoing access to resources for professional growth
    • Global Networking: Work and connect with professionals around the world
    • Work-Life Balance: Flexible hours that support a healthy work-life balance

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