
Client Retention Strategist
14 hours ago
The Client Retention Strategist will be at the forefront of revolutionizing virtual assistance services. This role puts you in the driver's seat of client and team success, where you'll lead direct video interactions with international clients, coach and develop a high-performing team of virtual assistants, shape the future of our proprietary software through hands-on testing, build lasting partnerships with clients across global markets, and create pathways for assistant growth and development.
This is perfect for someone who thrives on direct client interaction, loves developing others, and gets excited about being part of cutting-edge technology development.
Key Responsibilities:- Lead engaging video calls with international clients.
- Guide new clients and assistants through smooth onboarding experiences.
- Handle support matters with a solutions-first approach.
- Turn client feedback into actionable improvements.
- Build strong, lasting client relationships through proactive communication.
- Coach assistants to deliver exceptional services.
- Create personalized growth plans for team members.
- Foster a culture of knowledge sharing and innovation.
- Track and celebrate performance wins.
- Turn challenges into learning opportunities.
- Test-drive new features in our proprietary software.
- Provide strategic feedback for product enhancement.
- Create and optimize standard operating procedures.
- Pioneer new ways of delivering value to clients.
- 1-2 years of leadership experience in BPO/customer service environment.
- 1-2 years of client-facing account management experience.
- Proven track record in team development and coaching.
- Strong English communication skills (written and verbal).
- Experience in performance management and metrics tracking.
- Background in virtual team management (preferred).
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Chief Product Development Officer
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Enterprise Account Strategist
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Client Retention Specialist
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Growth Strategist
20 hours ago
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Client Relationship Manager
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Digital Marketing Strategist
21 hours ago
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Key Client Manager
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Growth Strategist
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Content Strategist
13 hours ago
General Santos, Soccsksargen, Philippines beBeeContent Full time $45,000 - $75,000Job Title: Content StrategistWe are seeking a talented and experienced professional to join our team as a content strategist.Key Responsibilities:Develop compelling, engaging, and persuasive content for various platforms, including marketing automation campaigns, social media, websites, and search engine optimization (SEO).Adapt content to align with brand...
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Commerce Strategist
14 hours ago
General Santos, Soccsksargen, Philippines beBeeEcommerce Full time ₱320,000 - ₱471,000Commerce Strategist RoleElevate your career as a Commerce Strategist where you will play a pivotal role in driving business growth. Key responsibilities include overseeing e-commerce platforms, managing marketplaces, and handling customer inquiries.Key Responsibilities:e-Commerce Platform Management: Manage product listings, pricing, and content updates to...