Work From Home Customer Service Representative

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Customer Service Professional Role Overview

This position involves handling customer inquiries through various communication channels, including phone calls, emails, and other digital platforms. The successful candidate will provide exceptional service while resolving issues in a timely and professional manner.


Main Responsibilities:
  • Respond to customer calls and emails with a high level of professionalism and empathy.
  • Address customer complaints and concerns efficiently, often resolving the issue on the first call.
  • Utilize company systems to research and retrieve information to support customer needs.
  • Maintain accurate records of interactions and process customer requests effectively.

You'll Also Need:
  • A stable internet connection.
  • An organized workspace.
  • Strong written and verbal English skills.
  • Previous experience working from home.

Candidate Requirements:
  • The ideal candidate must be at least 18 years old.
  • A high school diploma or equivalent is required.
  • Relevant call center experience is essential.
  • Familiarity with Microsoft Office applications is beneficial.
  • Able to work independently and manage time effectively.
  • Excellent communication and problem-solving skills are necessary.

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