Customer Support Representative

3 days ago


Mandaluyong City, National Capital Region, Philippines Metacom Full time
Job Description

We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at Metacom. In this role, you will play a crucial part in providing exceptional support to our customers through various communication channels.

Responsibilities:
  • Receive incoming calls from participants and respond to their inquiries in a timely and professional manner.
  • Analyze participant questions to understand their needs and provide accurate solutions or escalate issues when necessary.
  • Document all calls, including inquiries and responses, for future reference and quality assurance purposes.
  • Maintain accurate records of call logs and monitor Call Tracking for responses from the administrative group to ensure efficient call resolution.
Requirements:
  • Demonstrated experience in customer-facing roles, preferably in a call center environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills to resolve complex issues.
  • Ability to work in a fast-paced environment and meet performance targets.
What We Offer:
  • A competitive salary range of $45,000 - $65,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


  • Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

    We are Neksjob Corporation, a leading company in the healthcare industry.Job SummaryThis is an exciting opportunity to join our team as a Healthcare Customer Support Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and health providers.ResponsibilitiesHandle inbound calls...


  • Mandaluyong City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aspire Global Solutions. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Address customer inquiries with warmth and...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Support RepresentativeAbout the Role:Neksjob is seeking a highly skilled and dedicated Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their queries and issues in a timely and professional...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled Customer Support Representative to join our team. In this role, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, and providing information regarding our products or services.As a successful Customer Support Representative at Neksjob, you will have excellent...


  • Mandaluyong City, National Capital Region, Philippines GDV Stackph Full time

    Are you looking for a dynamic and challenging role in sales and customer support? We are seeking highly motivated individuals to join our team as Customer Relationship Representatives. As a representative, you will be responsible for providing exceptional customer service and support to our clients.About GDV StackphWe are a leading company in the field of...


  • Marikina City, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

    Job Title: Customer Support RepresentativeJob Summary:We are seeking highly motivated and customer-oriented individuals to fill the role of Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities: Identify and assess customers' needs,...


  • Mandaluyong City, National Capital Region, Philippines GDV Stackph Full time

    Customer Service RepresentativeAt GDV Stackph, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through various communication channels.Key Responsibilities:Provide timely and effective...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    Key Responsibilities:We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for responding to incoming calls from customers, answering their questions and inquiries, troubleshooting problems, and providing information regarding our products or...


  • Mandaluyong City, National Capital Region, Philippines GDV Stackph Full time

    Sirius XM Account RepresentativeAt GDV Stackph, we're seeking a skilled Customer Service Representative to join our team in handling Sirius XM accounts. As a key member of our support team, you will provide exceptional service to international customers through voice and non-voice interactions. Key responsibilities include:Handling customer inquiries and...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

    Job Summary: We are seeking a highly skilled and friendly Clinical Support Representative to join our team at Neksjob Corporation. Key Responsibilities:• Provide exceptional customer service to clients via inbound calls, ensuring their needs are met and their concerns are addressed.• Assist customers with various healthcare-related requests, including...


  • Mandaluyong City, National Capital Region, Philippines GDV Stackph Full time

    Job Title: Customer Service RepresentativeAbout the Role:The ideal candidate for this role will be a highly motivated and results-driven individual with excellent communication skills. As a customer service representative, you will be responsible for providing top-notch support to our valued customers, ensuring their needs are met and exceeded.Key...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients and customers.Key Responsibilities:Provide timely and...


  • Mandaluyong City, National Capital Region, Philippines GDV Stackph Full time

    Job Title: Customer Service RepresentativeAbout GDV Stackph: We are a dynamic and rapidly growing company seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in providing exceptional customer service to our clients, resolving their queries and concerns in a...


  • Mandaluyong City, National Capital Region, Philippines V-Call Center Link (VCCLink), Inc. Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at V-Call Center Link (VCCLink), Inc.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and want to take their career to the next level. As a Customer Service Representative, you will...


  • Mandaluyong City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our travel and hospitality services team, you will be responsible for providing exceptional customer service to clients, resolving their inquiries and issues, and ensuring customer...


  • Mandaluyong City, National Capital Region, Philippines Industrial Support Full time

    **Job Summary**We are seeking a highly skilled Sales Engineer to join our team at Industrial Support. The ideal candidate will have a strong background in sales and technical experience in identifying and securing new clients while maintaining relationships with existing ones.**Key Responsibilities:**Identify and secure new clientsMaintain relationships with...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    About NeksjobWe are a leading organization dedicated to providing exceptional customer service experiences. Our team is comprised of passionate individuals who strive to make a positive impact in the lives of our clients.What We OfferWe provide a competitive salary of $45,000 per year, making us one of the top employers in the industry. Additionally, we...


  • Mandaluyong City, National Capital Region, Philippines GDVStackPh Full time

    We are seeking a highly skilled Customer Service Representative to join our team at GDVStackPh. This is an exciting opportunity for individuals who enjoy interacting with customers and providing top-notch support.About the RoleAs a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    We are Neksjob, a dynamic and growing organization, and we're looking for an exceptional individual to join our team as a Customer Service Representative. In this role, you will play a vital part in delivering outstanding service to our customers, ensuring their needs are met with professionalism and efficiency.As a Customer Service Representative, your...


  • Mandaluyong City, National Capital Region, Philippines Valeros Business Company Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Valeros Business Company in Shaw.Estimated Salary: Up to PHP 24,000 monthlyAbout the RoleThis is an exciting opportunity for individuals who are passionate about providing exceptional customer service and support. As a Customer Service Representative, you will...