Online Community Ambassador

2 days ago

Marikina City, National Capital Region, Philippines beBeeEngagement Full time ₱2,000 - ₱4,000
Content Engagement Specialist Role

This is a dynamic opportunity to engage with audiences on behalf of high-profile content creators.

The ideal candidate is an emotionally intelligent individual with excellent rapport-building skills, able to upsell premium content and services in a customer-focused manner.

Responsibilities include:

  • Engaging with fans and followers via online chat platforms, ensuring a positive experience.
  • Identifying opportunities to upsell premium content, subscriptions, and exclusive offers.
  • Responding promptly to inquiries, resolving issues, and providing accurate information about products and services.
  • Maintaining detailed records of conversations and transactions in CRM systems.
  • Collaborating with team members to optimize chat strategies and share best practices.

Key qualifications for this role include:

  • Proven experience in customer support, sales, or chat moderation.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.

Benefits of this role include:

  • A competitive fixed rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.

Why this role is attractive includes:

  • The chance to work remotely with flexible scheduling options.
  • Representing high-profile content creators and helping grow their online communities.
  • Being part of a dynamic, supportive team that values innovation and results.

To be considered for this role, please submit your resume and a brief cover letter highlighting your relevant experience.

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