Healthcare Support Professional
2 days ago
We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients.
Job OverviewThis is a key role that requires strong communication and problem-solving skills. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving concerns promptly and professionally.
You will have the opportunity to work with a talented team of professionals who prioritize employee satisfaction and work-life balance.
Key Responsibilities- Handle customer inquiries and resolve concerns in a timely and professional manner
- Provide accurate and detailed information about our products and services to customers
- Identify and escalate priority issues to the appropriate departments
- Maintain customer records and update relevant information in the system
- At least 6 months of experience in a BPO environment
- Proven customer support experience or experience as a Client Service Representative
- Good verbal and written English skills
- Strong phone contact handling skills and active listening skills
- Ability to multi-task, prioritize, and manage time effectively
This role offers a unique opportunity to develop your skills and expertise in customer service. You will have the chance to work with a dynamic team and contribute to the success of our organization.
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