Customer Loyalty Strategist

2 days ago


Quezon City, National Capital Region, Philippines beBeeRetention Full time $60,000 - $80,000

Premium Invention, a leading provider of solar-powered security solutions, is seeking an E-Commerce Retention Manager to drive customer loyalty and retention strategies.

About the Role
  • Develop and optimize advanced email and SMS flows to increase engagement and repeat purchases.
  • Nurture top buyers with personalized outreach and turn them into brand advocates.
  • Grow adoption of our membership plan and reduce churn through targeted campaigns.
  • Launch referral and loyalty programs that turn satisfied customers into active promoters.

This role will own the design and execution of email, SMS, and automated journeys that keep customers engaged and coming back.

The ideal candidate has a proven track record of scaling email/SMS programs for e-commerce, experience in customer retention, VIP management, or loyalty programs, and excellent communication skills.

You'll have creative freedom to design campaigns, perks, and programs that make a real difference. A high-impact role where you own retention strategy end-to-end.



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