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Back Office Support Supervisor

2 weeks ago

Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full time
About Us

We are ALLSECTECH MANILA, INC, a pioneering company in the field of content moderation. We are looking for an experienced Team Lead to join our team in Taguig City.

In this role, you will be responsible for leading a team of back-office support staff who work on a content-moderation account. Your primary responsibility will be to provide guidance and direction to your team, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.

  • Main Responsibilities:
  • Leading and developing a team of back-office support staff
  • Communicating policies and procedures to team members
  • Interviewing, training, and motivating employees
Requirements

To be successful in this role, you will need:

  • Essential Skills and Qualifications:
  • 1 year of Team Leader experience in a content-moderator or back-office account under BPO company
  • Knowledge of Outlook, Word, and Excel or similar desktop applications
  • Demonstrated ability to meet deadlines while managing multiple projects
  • Good communication skills – Written & Verbal in English
  • Able to work on-site in McKinley Hill, Taguig