Frontline Support Specialist

7 days ago


Davao City, Davao, Philippines NSDMM MANAGEMENT SERVICES INC Full time

**Job Summary:**

We are seeking a highly skilled Concierge Representative to join our team at NSDMM MANAGEMENT SERVICES INC.

As a key member of our team, you will be responsible for providing exceptional customer service, multitasking, and prioritizing tasks to meet customer needs.

Responsibilities:

  • Smile and greet customers, delivering first-class customer-focused service.
  • Multitask and prioritize tasks as necessary to meet customer needs.
  • Continuously look for opportunities to be of assistance to customers and proactively offer assistance wherever possible.
  • Answer all telephone calls in a professional and timely manner.
  • Deal efficiently and effectively with all emergencies.

Requirements:

To succeed in this role, you will need:

  • A Bachelor's Degree holder in Hotel and Restaurant Management, Tourism, Mass Communications, International and Travel, Sports Science, or Physical Education.
  • Prior experience or OJT in the hospitality, catering, or event planning industry is an asset.
  • Personable and projects a professional image.
  • Excellent English verbal and written communication skills.
  • Mature, highly trainable, and well-mannered.
  • Strong interpersonal communication skills.
],
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