Guest Support Specialist

6 days ago


Davao City, Davao, Philippines Neksjob Full time
About the Role:

We are seeking a highly skilled Guest Support Specialist to join our team at Neksjob. As a Guest Support Specialist, you will play a critical role in delivering exceptional guest experiences by handling inquiries about hotel bookings, special accommodations, and reservation modifications. Your primary responsibility will be to provide expert advice to ensure smooth travel experiences for our guests.

Key Qualifications:
  • At least 6 months of experience in customer service or hospitality
  • High school (SHS) graduate or higher
  • Detail-oriented with excellent problem-solving skills
  • Comfortable working in a fast-paced, dynamic environment

Job Requirements:

To succeed in this role, you must be able to:
  • Respond to guest inquiries in a timely and professional manner.
  • Provide guidance on hotel services and amenities.
  • Maintain accurate records of guest interactions.

About Neksjob:

Neksjob is a leading provider of exceptional guest experiences. We are committed to delivering personalized service and exceeding our guests' expectations. If you share our passion for delivering outstanding guest support, we encourage you to apply for this exciting opportunity.

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