Dining Operations Manager
1 day ago
**About Us**
Vikings Group of Companies is a leading provider of dining experiences, committed to delivering exceptional service and quality.
**Job Description**
We are seeking an experienced Dining Supervisor to join our team. The successful candidate will have a strong background in hospitality management and excellent customer service skills.
**Key Responsibilities:**
- Oversee the daily operations of our dining facilities, ensuring efficient service delivery and high-quality food presentation.
- Manage staff performance, providing coaching and training as needed to maintain a well-run and motivated team.
- Develop and implement strategies to improve customer satisfaction and loyalty, fostering a positive dining experience for all patrons.
- Collaborate with colleagues across departments to ensure seamless service delivery and optimize guest satisfaction.
- Stay up-to-date with industry trends and best practices, applying knowledge to drive continuous improvement and innovation.
**Requirements:**
- A degree in Hospitality Management or a related field (BS HRM or any other relevant course).
- Proven experience as a Shift Manager or Supervisor in a fast-paced hospitality environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate teams effectively.
- Strong problem-solving and conflict resolution skills, with a focus on finding creative solutions that benefit the business and its customers.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth within a dynamic and supportive organization.
- Collaborative and inclusive work environment.
- Professional development opportunities through workshops, training sessions, and conferences.
**What We Offer:**
We offer a challenging and rewarding work environment, where you can apply your skills and experience to make a real difference in the lives of our customers. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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