Dining Operations Manager

1 day ago


Bacolod City, Western Visayas, Philippines Vikings group of companies Full time

**About Us**

Vikings Group of Companies is a leading provider of dining experiences, committed to delivering exceptional service and quality.

**Job Description**

We are seeking an experienced Dining Supervisor to join our team. The successful candidate will have a strong background in hospitality management and excellent customer service skills.

**Key Responsibilities:**

- Oversee the daily operations of our dining facilities, ensuring efficient service delivery and high-quality food presentation.

- Manage staff performance, providing coaching and training as needed to maintain a well-run and motivated team.

- Develop and implement strategies to improve customer satisfaction and loyalty, fostering a positive dining experience for all patrons.

- Collaborate with colleagues across departments to ensure seamless service delivery and optimize guest satisfaction.

- Stay up-to-date with industry trends and best practices, applying knowledge to drive continuous improvement and innovation.

**Requirements:**

- A degree in Hospitality Management or a related field (BS HRM or any other relevant course).

- Proven experience as a Shift Manager or Supervisor in a fast-paced hospitality environment.

- Excellent communication and interpersonal skills, with the ability to lead and motivate teams effectively.

- Strong problem-solving and conflict resolution skills, with a focus on finding creative solutions that benefit the business and its customers.

**Benefits:**

- Competitive salary and benefits package.

- Opportunities for career advancement and professional growth within a dynamic and supportive organization.

- Collaborative and inclusive work environment.

- Professional development opportunities through workshops, training sessions, and conferences.

**What We Offer:**

We offer a challenging and rewarding work environment, where you can apply your skills and experience to make a real difference in the lives of our customers. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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