Healthcare Document Specialist

2 days ago


Cavite City, Calabarzon, Philippines beBeeMedical Full time ₱800,000 - ₱1,000,000
Job Summary:

This position involves critical and meticulous work in retrieving and preparing medical documents for downstream processing.

Responsibilities:
  • Research and identify relevant healthcare providers associated with client treatment, going beyond the main facility listed by the law firm.
  • Locate billing providers and related entities using tools like Chartswap, prior request history, and direct provider calls. Input all identified providers into the admin application.
  • Review and correct incoming Release of Information (ROI) forms, which are often incomplete or incorrect.
  • Create accurate base forms before assembling final submission packets. Conduct thorough quality assurance checks to ensure required components are accurate and complete.
  • Assign requests to appropriate records team members based on workload and utilization metrics.
  • Identify and escalate provider-specific requirements to the Client Success Manager and resolve missing or conflicting information by liaising directly with the law firm's case manager.
Requirements:
  • Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.
  • Extreme attention to detail is essential, as errors can cause delays in retrieval.
  • Proficiency in Adobe Acrobat and PDF editing/combining tools.
  • Strong verbal and written communication skills, along with a proactive problem-solving mindset.


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