Customer Success Advisor

1 week ago


Manila, National Capital Region, Philippines Payfuture Full time

At Payfuture, we are seeking a highly skilled and detail-oriented Candidate Name to join our team as a Customer Success Advisor. In this role, you will play a crucial part in ensuring a seamless onboarding experience for our clients.

The ideal candidate will have strong organisational and project management skills, with the ability to handle multiple client onboardings simultaneously.

We are looking for someone who is aligned with our values of Belief, Positivity, Accountability & Ownership, Speed and Execution. If you have experience in customer success, onboarding, or account management within fintech, payments, or SaaS industries, we would love to hear from you.

  • We offer a competitive salary and additional benefits as we grow.
  • You will be part of a collaborative, values-led team that is working hard to revolutionise payments in emerging markets.
  • As a valuable Payfuture Partner, you will receive the opportunity to develop your skillset in a rapidly growing business.
About the Role:
  • Manage the end-to-end onboarding process for new clients, ensuring a smooth transition to the platform.
  • Coordinate test transactions with the Tech team to ensure a successful live test before go-live.
  • Ensure all contractual agreements are accurately prepared, signed in the correct order, and countersigned promptly.

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