Success Advisor

4 days ago


Manila, National Capital Region, Philippines Mapúa University Full time

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription

Mapúa University (MU) is one of the top Engineering schools in the Philippines. With ABET-accredited programs delivered through cutting-edge methods and state-of-the-art facilities, Mapúa trains and forms individuals to possess important knowledge, skills, and values, collectively known as outcomes, that will make them globally competitive and truly qualified to serve a wide range of professions in different fields. Mapúa is a member of Yuchengco Group of Companies (YGC).

Just recently, Mapúa University entered a partnership with Cintana Education, a global leader in international education, and Arizona State University, a top 1% global university ranked as the most innovative university in the U.S. The purpose of this partnership is to transform Mapúa University, which is known today for excellence in engineering and technology into a comprehensive university with a newly positioned and enhanced Business School and a new Medical and Health Sciences School.

SUCCESS ADVISOR (MAKATI CAMPUS)

Overview of Responsibilities:

  • The Success Advisor is a crucial member of the academic support team, dedicated to supporting and guiding online students from the beginning of their academic journey until graduation. The primary goal of this role is to facilitate student success, retention, and satisfaction by providing individualized support, resources, and referrals to various campus departments.
  • Student relationship building
  • Student support and resource guidance
  • Collaboration with other departments

Qualifications:

A. Education: At least a bachelor's degree. Degrees in Psychology, Education, Human Resource preferred.

B. Required Skills/Competencies: Excellent interpersonal and communication skills to build effective relationships with students; Problem-solving abilities to identify and address obstacles to student success; Resourcefulness and familiarity with academic resources and the ability to recommend them as needed; Empathy and a genuine desire to help students; Technological skills and proficiency for online communication and collaboration tools.

C. Work Experience: Experience focusing on the engagement and welfare of 1) Students in an educational institution, 2) Workers in the human resource department, and 3) Customers in the customer care and relations department; Experience using Salesforce, CRMs, MS Office and other productivity software.

Compensation and Benefits:

  • Good compensation for the successful candidate and when promoted to regular status, the benefits among others includes hospitalization and life insurance and scholarship to qualified dependent.
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)
Requirements

Please refer to job description.

#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines TapTalent Full time

    TapTalent is hiring a skilled Success Specialist Advisor to drive customer success and satisfaction.This role involves onboarded new clients, providing training on product usage, and serving as the primary point of contact for customer inquiries and support issues.Main ResponsibilitiesProvide exceptional customer service, ensuring clients achieve their...

  • Life Insurance Advisor

    15 hours ago


    Manila, National Capital Region, Philippines Pru Life UK Full time

    Job SummaryAs a Financial Advisor with Skyeline Summit LIA, you will have the opportunity to help your family and friends set up a complete savings and investments program.You will also have the freedom to manage your time wisely, expand your network, and make new friends.Our team provides ongoing training and support to ensure your success.We offer a...


  • Manila, National Capital Region, Philippines ECLARO Full time

    ECLARO National Capital Region, PhilippinesWe are dedicated to providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring.About the Role:This high-impact role involves managing a dedicated book of business targeting smaller clients with lower contract...

  • Investment Advisor

    1 day ago


    Manila, National Capital Region, Philippines Millennial Financial Advisors Full time

    Mission StatementAt Millennial Financial Advisors, our mission is to protect and enhance our clients' financial well-being. We strive to build lasting relationships based on trust, integrity, and exceptional service.About the JobWe are seeking a highly skilled Financial Wealth Planner to join our team on a Part-time/ Full-Time basis. The successful candidate...


  • Manila, National Capital Region, Philippines Shell Business Operations - Manila Full time

    About the Job:The Transportation Management Advisor will provide guidance and support to our transportation teams to ensure the efficient and effective management of transportation operations. The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key...


  • Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

    Job DescriptionThe role of a Financial Strategic Advisor at Manpower Outsourcing Services, Inc. is to oversee financial management and strategic planning.This position requires the ability to develop and implement financial strategies to drive business growth and profitability.Conduct comprehensive financial analysis and develop data-driven insights to...


  • Manila, National Capital Region, Philippines Upwork Full time

    Upwork is seeking a highly skilled M365 Proactive Customer Advisor to join our team. As a key member of our support team, you will be responsible for proactively reaching out to customers purchasing a Copilot subscription. Your goal will be to understand the reasons behind their purchase, guide them through Copilot features in M365 products, and gather...

  • Senior Legal Advisor

    15 hours ago


    Manila, National Capital Region, Philippines Globe Telecom, Inc. Full time

    As a Senior Legal Advisor at Globe Telecom, you will play a pivotal role in shaping the company's legal strategy and ensuring compliance with regulatory requirements.About the RoleThe successful candidate will be responsible for preparing, reviewing, negotiating, and drafting legal documents, contracts, and agreements. This includes identifying risks and...


  • Manila, National Capital Region, Philippines ECLARO Full time

    ECLARO National Capital Region, PhilippinesCustomer Success ManagerWork Arrangement: WFH until further notice (must be amenable to report onsite if necessary)Schedule: Night ShiftLocation: Commonwealth, Quezon CityECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and...


  • Manila, National Capital Region, Philippines Petsure Services Inc. Full time

    In this role, you will have the opportunity to work with a talented team of professionals who share your passion for animal health and welfare. As a Veterinary Claims Advisor, you will play a critical role in ensuring that our customers receive the best possible claims experience.You will be responsible for handling claims in an efficient, honest, and fair...


  • Manila, National Capital Region, Philippines UCAM Universidad Católica San Antonio de Murcia Full time

    Enrollment Advisor and Marketing Officer - PhilippinesAre you ready to make a difference in international education? The Universidad Católica San Antonio de Murcia (UCAM) is excited to launch a new office in the Philippines as part of our strategic expansion in Asia. We're seeking a dynamic and driven Enrollment Advisor & Marketing Officer to join our...


  • Manila, National Capital Region, Philippines ECLARO Full time

    About the RoleAs a vital part of our Customer Success team, you will be an advocate focused on maximizing retention and delivering an exceptional customer experience. This high-impact role involves managing a dedicated book of business targeting smaller clients with lower contract values.You will act as a 'trusted advisor,' gaining a deep understanding of...


  • Manila, National Capital Region, Philippines Aboitiz Power Full time

    DescriptionJob Title:Strategy, Risk and Performance SpecialistID: 2534Location: TaguigCompany: Aboitiz Power, Inc.Department: Governance, Risk and ComplianceWork Arrangement: HybridWe are seeking a skilled Strategy Development and Compliance Advisor to join our team. The successful candidate will be responsible for ensuring compliance with relevant laws,...


  • Manila, National Capital Region, Philippines Prulife UK Full time

    We are looking for a talented individual to fill the role of a Financial Advisor at Prulife UK. This is a part-time position that offers the opportunity to work in a dynamic and growing company.The successful candidate will have a strong background in finance and sales, with excellent communication and interpersonal skills. They will be responsible for...


  • Manila, National Capital Region, Philippines FlutterFlow, Inc. Full time

    FlutterFlow is a leading visual development platform that revolutionizes the way teams create, design, and deploy applications. With over 2M users across 200+ countries, FlutterFlow enables teams to build apps without extensive coding knowledge. With an intuitive visual interface, granular control over app experience and cross-platform deployment...


  • Manila, National Capital Region, Philippines NICE Full time

    At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Director, Customer Success is...


  • Manila, National Capital Region, Philippines Kredivo Philippines Full time

    We are seeking a Business Development Legal Advisor to join our dynamic team at Kredivo Philippines. The successful candidate will play a key role in supporting legal and compliance operations, ensuring that our business practices are in line with Philippine laws and regulations.Key ResponsibilitiesDevelop and implement compliance policies and procedures in...


  • Manila, National Capital Region, Philippines Innovations for Poverty Action Full time

    Job SummaryWe are seeking a highly skilled Development Policy Advisor to join our team. As a key member of our organization, you will play a crucial role in supporting project development, researching and coordinating funding opportunities, and assisting in proposal writing.The ideal candidate will have a strong background in economics, political science, or...


  • Manila, National Capital Region, Philippines Bids N Buys Full time

    We're on a mission to transform the e-commerce landscape with our innovative platform at Bids 'n' Buys. Our Senior Financial Advisor will play a crucial role in driving this transformation forward.Our platform combines the thrill of auction-style bidding with the ease of direct selling, utilizing AI-driven personalization and a cutting-edge crypto wallet to...


  • Manila, National Capital Region, Philippines Financial Times group Full time

    The Financial Times Group is seeking an HR professional to join our Manila office as a People Advisor. This role plays a critical part in driving business success by shaping and executing our people strategy.About the Role:You will work closely with our business leaders, providing proactive, strategic, and operational HR support in a fast-paced digital...