BPO Service Delivery Expert
5 days ago
We are looking for an experienced BPO Service Delivery Expert to join our team at The HIRD- Philippines. The ideal candidate will have a strong background in collections management and a proven track record of driving performance in a fast-paced environment.
The selected individual will oversee daily collection operations, ensure efficiency, and compliance with SLAs. They will also manage and mentor teams, drive performance, and engagement.
The following skills and qualifications are required:
- 4-5 years of experience in core collections within a BPO setup.
- 10+ years of experience in the BPO industry.
Key responsibilities include overseeing daily collection operations, managing and mentoring teams, handling escalations, monitoring reports, and ensuring compliance with client and regulatory requirements.
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Service Delivery Expert
2 days ago
Quezon City, National Capital Region, Philippines ng Inc. Full timeService Delivery Expertng Inc. is seeking a highly skilled Service Delivery Expert to join our team.In this role, you will be responsible for ensuring that our customers receive exceptional service and support throughout their vehicle ownership journey.Your primary responsibility will be to facilitate the interaction between customers and our team, ensuring...
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Service Delivery Expert
1 week ago
Quezon City, National Capital Region, Philippines Based on Scientia Inc. Full timeScientia Inc. is a leading provider of innovative solutions, and we are committed to delivering outstanding service to our customers. As a SERVICE DELIVERY EXPERT, you will play a vital role in ensuring that our customers receive the support they need to get the most out of our products and services.Job SummaryIn this role, you will be responsible for...
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Service Delivery Manager
6 days ago
Quezon City, National Capital Region, Philippines The HIRD- Philippines Full timeService Delivery Manager | Collection (BPO)We are seeking a highly experienced Service Delivery Manager with a strong background in Core Collections. The ideal candidate will have a proven track record of managing service delivery in a BPO setup, ensuring operational excellence, and driving performance in a fast-paced environment.Qualifications &...
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IT Service Delivery Expert
2 days ago
Quezon City, National Capital Region, Philippines Wipro Technologies Full timeWe are looking for a highly motivated IT Service Delivery Expert to join our Service Desk team. In this role, you will be responsible for managing all queries or escalating if not resolved as per the defined helpdesk policies and framework.Main Responsibilities:Query Management: Manage all queries or escalate if not resolved as per the defined helpdesk...
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Software Delivery Manager
2 days ago
Quezon City, National Capital Region, Philippines Internetwork Expert Full timeJoin our team as a Senior Software Delivery Manager and take on a key leadership role in shaping our software development efforts.You will be responsible for leading cross-functional teams, developing and implementing software solutions, and collaborating with DevOps teams.About You:Bachelor's degree in Computer Science or related fieldAt least 5 years'...
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Service Delivery Expert
7 days ago
Quezon City, National Capital Region, Philippines Wipro Technologies Full timeService Delivery Expert Wanted at Wipro Technologies!About the RoleThis exciting opportunity involves providing top-notch technical support to our clients, ensuring seamless issue resolution and exceeding customer expectations.Key ResponsibilitiesMain AccountabilitiesClient Engagement: Foster strong relationships with clients, understanding their needs and...
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BPO International Voice Expert
4 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeAbout Neks Job Philippines:We are a rapidly growing company in the BPO industry, dedicated to providing exceptional service to our clients. Our mission is to deliver high-quality solutions that meet our customers' needs and exceed their expectations.We are seeking experienced and motivated professionals to join our team as BPO International Voice Experts. As...
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Service Delivery Expert
2 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeQualificationsWe are looking for candidates with the following qualifications:A college graduate with or without BPO experienceA college graduate with allied medical courses and a minimum of 1-year direct patient care experienceAn associate graduate with 2 years of BPO experience for healthcare accountsSkillsThe ideal candidate should possess:Good to...
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BPO Scheduling Expert
6 days ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeAbout the Position:">We are seeking a skilled BPO Scheduling Expert to join our team. As a BPO Scheduling Expert, you will play a critical role in optimizing scheduling, forecasting, and real-time monitoring for our BPO operations. You will be responsible for ensuring that staffing levels align with business needs, maximizing efficiency while maintaining...
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Package Delivery Experts
1 day ago
Quezon City, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full timeAbout Us:Fastrack Multi-Purpose Cooperative is a leading provider of logistics and delivery services, dedicated to meeting the needs of our customers and exceeding their expectations.Job Title:Package Delivery ExpertJob Summary:We are seeking a highly skilled Package Delivery Expert to join our team. The successful candidate will be responsible for...
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IT Solutions Delivery Expert
3 days ago
Quezon City, National Capital Region, Philippines TalentHero Full time**Job Title:** IT Solutions Delivery ExpertTalentHero is seeking an IT Solutions Delivery Expert to lead our team in delivering high-quality IT solutions to our clients.As an IT Solutions Delivery Expert, you will be responsible for overseeing the delivery of IT solutions from inception to completion.You will work closely with our sales team to understand...
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IT Service Delivery Expert
6 days ago
Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full timeAbout the RoleHunter's Hub, Inc. is seeking an IT Service Delivery Expert to join our team.The ideal candidate will possess a strong background in handling ERP systems and be able to deliver exceptional service to our clients.Responsibilities:Provide expert-level support to clients on ERP Financial/Procurement/Sales or HCMS/Payroll application...
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Service Delivery Associate
5 days ago
Quezon City, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeAyuda Business Management Solution Inc is hiring a skilled Service Delivery Associate to provide customer service support according to the scope of work and service level requirements. As a Service Delivery Associate, you will be responsible for ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in...
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Service Delivery Expert
2 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full timeConnectOS is seeking a Service Delivery Expert to join our team. As a key member of our operations, you'll be responsible for delivering exceptional customer service and driving business growth.Main Responsibilities:Develop and implement effective customer service strategies.Collaborate with cross-functional teams to drive business results.Stay up-to-date on...
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IT Service Delivery Expert
1 week ago
Mandaluyong City, National Capital Region, Philippines Emerson Full timeThe IT Service Delivery Expert will be responsible for the end-to-end delivery of IT services, including the response and resolution of major incidents with an impact severity of enterprise, site, or departmental level (Priority 1 & Priority 2). In this role, you'll work closely with cross-functional teams to ensure seamless communication and...
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Global Service Delivery Expert
2 days ago
Makati City, National Capital Region, Philippines Global Virtouso Full timeJob OverviewWe are seeking a highly skilled Service Delivery Specialist to join our team at Global Virtuoso. The ideal candidate will have excellent communication skills, strong organizational abilities, and a commitment to delivering exceptional customer experiences.In this role, you will be responsible for overseeing the end-to-end delivery of services to...
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IT Service Delivery Expert
3 days ago
Mandaluyong City, National Capital Region, Philippines Archangel Technologies, Inc. Full timeAbout Our CompanyAt Archangel Technologies, Inc., we strive to deliver innovative solutions that meet the evolving needs of businesses.We believe in fostering a culture of excellence, collaboration, and continuous learning.Your Role in Our TeamAs a Technical Support Associate, you will be an integral part of our team, responsible for providing top-notch...
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BPO Service Desk Quality Analyst
3 weeks ago
Quezon City, National Capital Region, Philippines Tasq Staffing Solutions Full timeKey Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and opportunities for improvement in customer service delivery. Generate reports and insights to support...
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Solution Delivery Manager
2 days ago
Quezon City, National Capital Region, Philippines Internetwork Expert Full timeCandidate must possess at least a Bachelor's degree/College degree in engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.At least 5-6 years solid experience implementing Agile SCRUM.At least 5 years experience as a SCRUM Master of SCRUM of SCRUMs.At least 3 years' experience leading a cross-functional team.At...
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Delivery Expert
1 day ago
Quezon City, National Capital Region, Philippines Sapient Global Services Full timeJob Title: Delivery Expert - Customer SupportDescription:We are seeking a highly skilled and experienced Delivery Expert - Customer Support to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Maintaining a positive and empathetic attitude toward customers at...