Operational Support Specialist

1 day ago

Antipolo City, Calabarzon, Philippines beBeeOperations Full time $40,000 - $60,000
Operations Assistant Job Description

We are seeking a highly organized and proactive Operations Assistant to support the internal operations of our firm. This is a non-attorney role focused on managing workflows, tools, and systems to allow the legal team to focus on strategic legal work.

  • Manage and maintain project management systems (Asana)
  • Track and follow up on operational tasks and deliverables
  • Create, document, and update SOPs and internal templates
  • Identify inefficiencies and propose improvements to workflows and systems

Client Onboarding and Support

  • Assist with onboarding processes and preparation of welcome materials
  • Coordinate with other team members and vendors to ensure a consistent client experience
  • Support client retention and satisfaction efforts

Technology and Tools

  • Manage tools such as Asana, Clio, Microsoft Office Suite (Outlook, Word), OneDrive, Slack, Clay, and Canva
  • Troubleshoot tech issues and support others in the firm in using the tools
  • Recommend and help implement new software or process automations

Documentation and Reporting

  • Maintain internal dashboards, task trackers, and project reports
  • Assist with meeting agendas, process reviews, and documentation maintenance

Responsibilities:

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