Customer Service Associate with Benefits
4 days ago
Job Title: Customer Service Associate with Benefits
About Us: JK Network Services is a dynamic IT/BPO company seeking a skilled Customer Service Representative to join our team. We offer competitive compensation and benefits packages.
Salary: PHP 30,000 gross per month + additional allowances and benefits
Location: Makati City
Schedule: Shifting schedule with week-ends off (8 hours)
Work Set-up: Onsite employment
Employment Status: Full-time/Regular Schedule
Benefits: Our comprehensive benefits package includes government-mandated benefits, allowances, HMO, vacation leave credits, and sick leave credits.
Key Responsibilities:
- Handle customer calls and inquiries regarding our products and services in a professional and timely manner
- Document customer inquiries properly and respond promptly via email or other channels
- Build strong relationships with customers through positive engagement and excellent communication skills
- Provide real-time responses to customer inquiries, ensuring high levels of customer satisfaction
Required Skills and Qualifications: To excel in this role, you will possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.
Why Choose Us: As a valued member of our team, you will enjoy a competitive salary, opportunities for growth and development, and a supportive work environment.
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