Customer Service Associate with Benefits

1 month ago


Manila, National Capital Region, Philippines JK Network Services Full time

Job Title: Customer Service Associate with Benefits

About Us: JK Network Services is a dynamic IT/BPO company seeking a skilled Customer Service Representative to join our team. We offer competitive compensation and benefits packages.

Salary: PHP 30,000 gross per month + additional allowances and benefits

Location: Makati City

Schedule: Shifting schedule with week-ends off (8 hours)

Work Set-up: Onsite employment

Employment Status: Full-time/Regular Schedule

Benefits: Our comprehensive benefits package includes government-mandated benefits, allowances, HMO, vacation leave credits, and sick leave credits.

Key Responsibilities:

  • Handle customer calls and inquiries regarding our products and services in a professional and timely manner
  • Document customer inquiries properly and respond promptly via email or other channels
  • Build strong relationships with customers through positive engagement and excellent communication skills
  • Provide real-time responses to customer inquiries, ensuring high levels of customer satisfaction

Required Skills and Qualifications: To excel in this role, you will possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Why Choose Us: As a valued member of our team, you will enjoy a competitive salary, opportunities for growth and development, and a supportive work environment.



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