Executive Appointment Setter

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeLeadership Full time ₱35,000 - ₱50,000
Appointment Setting Team Lead

We are seeking a results-driven Appointment Setting Team Leader to oversee the delivery of exceptional services. The successful candidate will provide expert guidance and support to appointment-setting operations, ensuring high-quality service delivery and meeting agreed-upon performance targets.

Key Responsibilities
  • Direct and manage appointment-setting activities to achieve business objectives.
  • Deliver coaching, feedback, and process improvement recommendations to enhance team performance.
  • Monitor appointment-setting results and report on key performance metrics.
  • Support escalated calls and provide subject-matter expertise for resolution.
  • Develop and implement strategies to improve productivity, efficiency, and conversion performance.
Requirements
  • 2–3 years of experience in call center leadership (appointment setting, telemarketing, or sales) with a proven track record of success.
  • Familiarity with the roofing, construction, or home improvement industry is an asset.
  • Able to analyze performance data and deliver actionable insights to inform business decisions.
  • Strong communication and leadership skills with the ability to motivate and develop high-performing teams.

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