Microsoft 365 Technical Expert
3 days ago
This exciting opportunity requires a highly skilled Technical Advisor to join our team. As a Technical Advisor, you will be responsible for providing expert-level technical support to customers using Microsoft 365 products and services.
Key Responsibilities
">- Provide technical guidance and support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to M365 workloads.
- Educate customers on the effective use of M365 features.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain knowledge base articles to document technical solutions.
Requirements
">- Minimum 2 years of experience in M365 administration, consultancy, deployment, migration, or technical support.
- Deep understanding of M365 workloads, including Exchange Online, SharePoint Online, Teams, Office, and OneDrive for Business.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Proficiency in Windows 10 Pro and Microsoft Office.
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