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Microsoft 365 Operations Lead
1 week ago
As a Microsoft 365 Operations Lead, you will play a pivotal role in shaping the future of technical support. You will oversee the performance of Team Leaders, ensuring alignment with organizational goals, operational efficiency, and customer satisfaction.
- Develop and implement strategies for product-led growth across all technical support and advisory services.
- Foster a culture of innovation, flexibility, and continuous learning within the gig economy framework.
- Champion diversity and inclusion at all levels, creating an empowering environment for all team members to thrive and contribute.
- Lead cross-functional collaboration, sharing insights and best practices to drive continuous improvement across teams and services.
