Customer Service Professional
2 days ago
We are seeking a skilled and professional Customer Service Representative to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment, handling customer inquiries, and resolving issues efficiently.
The ideal candidate will have excellent communication skills, be able to work independently, and possess strong problem-solving abilities. Prior experience in a call center setting is highly desirable but not mandatory.
We offer a competitive compensation package, including medical and dental coverage, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who thrives in a dynamic environment, we encourage you to apply for this role.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Document interactions and process claims accurately
Requirements:
- Prior call center experience (preferably in the BPO industry)
- Strong command of the English language (written and spoken)
- Typing speed of 20+ WPM
- High-speed internet connection
- Multitasking and self-management skills
Benefits:
- Competitive compensation package
- Medical and dental coverage
- Opportunities for career growth and development
- A dynamic and supportive work environment
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