Dedicated Client Support Associate

1 week ago


Barcelona, Philippines beBeeCustomerService Full time $8,000 - $10,000
Job Description

We are seeking a highly skilled and experienced Reception and Intake Specialist to support our law firm in providing exceptional service to clients and prospects.

Key Responsibilities
  • Manage client requests, inquiries, and support needs via email, phone, and other channels.
  • Respond to incoming messages within 1 business day and follow up with prospective clients via email.
  • Gather information via phone calls and complete intake forms; schedule non-attorney meetings or refer clients to other firms as needed.
  • Answer ~25 inbound calls per day and build rapport with clients aged 55+.
  • Maintain accurate records and update CRM systems.


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