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Customer Service Representative

1 month ago

Biñan, Calabarzon, Philippines SAGASS Consulting Full time
Job Description:

We are seeking a skilled Customer Service Representative to join our team at SAGASS Consulting in Biñan, Laguna. The ideal candidate will have excellent communication skills and experience in customer service.

About the Role:
This is an exciting opportunity for a professional with a passion for delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities:
- Handle customer complaints and concerns through various communication channels (phone, email, chat)
- Respond to customer inquiries and resolve issues efficiently
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain knowledge of products and services to provide accurate information to customers

Requirements:
- 2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and ability to think critically

Benefits:
- Competitive salary: PHP 25,000 - 35,000 per month (estimated based on location and industry standards)
- Opportunity to work with a dynamic team and contribute to company growth
- Ongoing training and development opportunities to enhance your skills and career advancement

About Us:
SAGASS Consulting is a leading consulting firm dedicated to providing innovative solutions to businesses in the Philippines. We value our employees and offer a supportive work environment that fosters growth and development.