Accounting and Client Service Liaison

2 weeks ago


Biñan, Calabarzon, Philippines EMS Services Philippines Inc Full time
About EMS Services Philippines Inc

We are a reputable company seeking an experienced Account Specialist to join our team in the Philippines.

Job Summary

This role requires strong communication skills, with proficiency in English. The ideal candidate will have 1-3 years of experience as an Account Specialist and knowledge of PEZA applications.

Responsibilities:
  • Provide timely and accurate quotes to assigned customers for book pricing, contract pricing, and special pricing.
  • Address client issues efficiently, informing the Customer Service Supervisor of any problems that arise.
  • Manage order entry and change orders/schedule management.
  • Ensure all processes and procedures are complete, meeting quality standards.
  • Facilitate two-way communication between clients and teams to promote strong representation.
  • Offer outstanding customer service.
  • Perform other related administrative and customer service duties as required.
  • Process expedite requests with the planning team.
Requirements
  • Proficiency in English (speaking and writing).
  • 1-3 years of experience as an Account Specialist.
  • Knowledge of PEZA applications (preferable).
Estimated Salary: PHP 40,000 - PHP 60,000 per month

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