Accounting and Client Service Liaison
1 month ago
We are a reputable company seeking an experienced Account Specialist to join our team in the Philippines.
Job SummaryThis role requires strong communication skills, with proficiency in English. The ideal candidate will have 1-3 years of experience as an Account Specialist and knowledge of PEZA applications.
Responsibilities:- Provide timely and accurate quotes to assigned customers for book pricing, contract pricing, and special pricing.
- Address client issues efficiently, informing the Customer Service Supervisor of any problems that arise.
- Manage order entry and change orders/schedule management.
- Ensure all processes and procedures are complete, meeting quality standards.
- Facilitate two-way communication between clients and teams to promote strong representation.
- Offer outstanding customer service.
- Perform other related administrative and customer service duties as required.
- Process expedite requests with the planning team.
- Proficiency in English (speaking and writing).
- 1-3 years of experience as an Account Specialist.
- Knowledge of PEZA applications (preferable).
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