Financial Claims Resolution Specialist

1 week ago


Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

We are seeking a highly skilled Financial Claims Resolution Specialist to join our team at Nityo Infotech Services Philippines Inc. As a Financial Claims Resolution Specialist, you will play a critical role in resolving customer disputes and facilitating payment.

Key Responsibilities:

  • Independent reconciliation of complex accounts and resolution of customer disputes.
  • Cash application of payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  • Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
  • Preparation of weekly aging report and prioritize accounts based on overdue status.

Requirements:

  • Experience in collections or accounts receivable required.
  • Strong analytical and problem-solving skills necessary.


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