Healthcare Claims Resolution Professional

2 weeks ago


Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time
About the Role

We are seeking a skilled professional to join our team as a Medical Billing Specialist. In this role, you will be responsible for collections of unpaid healthcare claims.

You will interact with customers to gather support data, ensuring invoice accuracy and resolving claims discrepancies. Providing input to policies, systems, methods, and procedures for effective management and control of premium collection functions is also a key responsibility.

The ideal candidate will have moderate work experience within the same function and be able to complete basic tasks without review by others. However, supervision/guidance will be required for higher-level tasks.

Key responsibilities include:

  • Reading contracts related to payment disputes.
  • Working on the provider side to resolve claims issues.
  • Verifying claim status with insurance and collecting unpaid claims.
  • Processing claims payments.


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