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Medical Claims Resolution Specialist

3 weeks ago

Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time
Job Description

In this role, you will be responsible for communicating with customers regarding their benefits, eligibility, and claims. You will also provide guidance on selecting the best benefit plan options and choosing quality care providers.

You will work closely with care providers to assist with appointment scheduling or connections with internal specialists when needed. Your goal will be to ensure seamless communication between customers and care providers, resulting in timely resolutions to their concerns.

This is an exciting opportunity to make a meaningful impact in the lives of others while advancing your career in the healthcare industry.

Key Skills and Qualifications
  • College graduate or high school graduate with relevant experience.
  • Ability to communicate effectively with customers and care providers.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent customer service skills and a commitment to delivering high-quality results.