Financial Operations Specialist

Transforming Vulnerable Children's Lives

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.

Key Responsibilities:

• Develop and ensure adherence to a clear framework for financial policies and procedures.
• Develop and ensure appropriate policies and procedures exist for the financial management of Global Centres, Regional Offices, Field Offices and Support Offices.
• Ensure a comprehensive review and approval framework for policies and procedures of the organization.
• Communicate and orient stakeholders to new policies and procedures or any changes to existing policies and procedures.
• Advise on the interpretation and application of financial policies and procedures.
• Assist in identifying and improving processes and practices of the team and global finance processes, with a continuous improvement and customer-focused mindset.

Major Responsibilities:Development and Amendment of Policies and Procedures

• Develop and ensure financial policies and procedures adhere to a clear framework, ensuring compliance with organizational policies.
• Prepare new policies and procedures and prepare amendments to existing policies and procedures based on external researched information, feedback, and input from different stakeholders and subject matter experts. Documents must be clear, succinct, complete, accurate, cohesive, organized, and well-formatted.
• Develop and implement a robust review process for all policies and procedures, in accordance with the organizational policy framework. Ensure appropriate groups of stakeholders and subject matter experts are consulted and approve documents in line with a structured framework. Facilitate discussions and resolve debates as appropriate on a timely basis.
• Keep up-to-date on broader organizational policy changes and releases and identify any amendments required to financial policies and procedures to ensure alignment.

Communication of Policies and Procedures

• Develop and implement a clear communication framework for new and updated policies and procedures. This includes:
• Timely and clear written communications to stakeholders that adheres to a clear schedule.
• Updates to the organization's intranet site as central repository of all policies and procedures.
• Conducting virtual training, updates, and workshops according to a clear timetable, including working with subject matter experts to develop and implement sessions about significant topics, common problems/issues, and other topics that require more thorough understanding.

Provide Advice and Support

• Advise colleagues on the interpretation and implementation of financial policies by connecting with stakeholders to gather information and responses as appropriate.
• Advise or support other departments on the development and review of policies and procedures as requested, including support in facilitating the review of policies and procedures with stakeholders and subject matter experts.

Continuously Improve Processes and Practices with a Customer-Focused Mindset

• Identify opportunities for continuous improvement.
• Support, and at times, lead process improvement initiatives.
• Seek opportunities for automation, improvements in quality and efficiency by utilizing technology (which may include but is not limited to Power BI, MS form, PowerApps, SharePoint, Smartsheet, etc.).
• Remain current and increase knowledge in related finance areas utilizing self-study and/or continuing professional education efforts.

Requirements:

• Bachelor's degree in relevant discipline such as Business Administration, Management, Finance, Law, or Communications.
• Minimum 3 years' experience in business process analysis, project management, and process improvement.
• Minimum 2 years' experience in development of policies, procedures, guidelines, training materials, or other similar stakeholder communications.
• Experience in collaborative work, convening, and facilitating discussions and dialogues with parties and subject matter experts across all levels within an organization.
• Can thrive in a multi-cultural setting.
• Proficient with Microsoft Office Suite, intranet/Internet tools, and the software applications and databases used in daily work.
• Excellent written communication skills—able to translate complex information into clear, concise, well-formatted content.
• Strong analytical skills and the ability to visualize and structure complex information within catalogues and frameworks.
• Demonstrated systems-thinking mindset.
• SOUND knowledge of general business operations, accounting, and finance principles.
• Excellent organizational, time management, facilitation, presentation, and analytical abilities.
• Outstanding stakeholder management and interpersonal skills; adept at influencing and coordinating cross-functional, multi-location teams, and subject-matter experts.
• Experience working in field offices is highly valued.

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